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Manager of GPS Intensive In-Home and Specialized Programs

Job Title: Manager of GPS Intensive In-Home and Specialized Programs

Site Location: 460 Main Street East, Hamilton
Reports to: Director of Community-Based Programs
Direct Reports: Employees on teams within the specified programs
Standard Hours: 35 hours per week. Typical business hours with the expectation for early morning and early evening hours arranged through flexible work arrangements.


Function: Will be responsible for the management of the Specialized Counselling and Guiding Partnerships & Solutions “GPS” Intensive Mental Health Programs ensuring compliance with both legislative and accreditation standards for the programs. Will provide supervision and leadership to the multidisciplinary team of mental health clinicians, child and youth care practitioners and administrative staff.  


Driving Requirements: Must have own transportation and be able to travel within the City of Hamilton and have minimum 1 million dollar liability insurance coverage.

ORGANIZATION

Lynwood Charlton Centre (LCC) is a publicly funded charitable organization accredited by the Canadian Centre for Accreditation. Based in the City of Hamilton, LCC serves in a dual role as both a Child and Youth Mental Health (CYMH) Core Service Provider and the designated CYMH Lead Agency for Hamilton. In this leadership role, LCC works collaboratively with Hamilton’s seven Core Service Providers, educators, healthcare professionals, child welfare organizations, and community partners to strengthen the local mental health system.

As Lead Agency, LCC partners with youth, families, planning bodies, and service providers to support the delivery of accessible, consistent, and high-quality mental health services for children and youth. Through a continuum of live-in, in-home, school-based, and community programs, LCC helps children and youth build resilience, heal from adversity, and realize their strengths.

Guided by inclusive, values-driven leadership, LCC is committed to collaboration and service excellence. Our mission is to ensure that children, youth, and families in Hamilton receive the right mental health care at the right time, in the right place. Working alongside community partners, we strive to strengthen family well-being and support a sustainable system of child and youth mental health services.

To learn more about who we are and what we do, we invite you to visit the Our Approach section of the website.

OUR MISSION, VISION & VALUES

LCC’s Mission: To guide and support children, youth and their families and caregivers in strengthening their capacity to thrive, and to collaboratively plan and deliver a sustainable system of child and youth mental health services in tandem with community partners.

LCC’s Vision: Hamilton’s children, youth and families feel supported throughout their journey towards mental well-being.

LCC’s Values:

  • Inclusion: We honour the diverse identities and lived experiences of the children, youth, and families we serve.

  • Proactivity: We anticipate and respond to the evolving needs of our community.

  • Compassion: We approach every interaction with empathy and understanding.

  • Steadfastness: We remain unwavering in our mission to support mental health and well-being.

  • Collaboration: We believe that meaningful change happens through partnership.

JOB DUTIES AND RESPONSIBILITIES

Leadership in Treatment and Programming:

  • Assign incoming cases to the various team members.

  • Participate in making decisions about the intake, treatment and discharge planning of clients through collaboration with other clinical staff members and professional organizations.  

  • Coordinate and guide the efforts of multidisciplinary teams in their work with clients.

  • Ensure the implementation and recording of required documentation of individual treatment plans through regular supervision of staff.

Supervision:

  • Ensure adequate staffing, supervision of the day to day work of all team members.

  • Provide regular supervision, feedback and performance evaluations to all assigned staff. Ensure appropriate documentation is completed to confirm these processes.

  • Approve/ deny payroll related information including timecard information and time-off requests.

  • Endeavour to create a Healthy and Safe workplace for staff employed within the centre.

  • Organize and chair regular team meetings.

Oversee the Clinical Components of the Programs, Responsibilities Including:

  • Ensure proper assessment, evaluation, classification, and documentation of those admitted and discharged, ensuring appropriate documentation.

  • Provide professional direction, coaching and mentoring to staff.

  • Liaise between the agency and various community agencies such as treatment/ psychiatric facilities and community groups such as child welfare.

  • Identify individual needs, matching identified needs to specific programs/services or making appropriate referrals to community agencies as part of the discharge planning process.

  • Work with Senior Leadership to review, develop and formulate institutional policies, goals and objectives as they relate to clinical mental health programs/services.

Training and Program Development Responsibilities Will Include:

  • Orient new employees to program specific policies, procedures and program specific best practices.

  • Will be responsible for staff development through the provision of staff coaching, supervision, and training.

As a Member of the Leadership Team, Responsibilities Will Include:

  • Working within assigned budget cost centers and resource allocation, specifically with regard to the relief staff resource.

  • Participating as a member of the Leadership Team and in any other meetings or committees as required.

  • Overseeing student placement assigned to the programs through regular meetings and review with assigned supervisors. 

  • Availability for meetings with the post-secondary liaisons as needed and will oversee final written evaluations of students.

  • On call responsibilities on a regular rotating basis. Availability to come to the agency when needed.

  • Will be actively involved in personnel issues in the agency by:

    • Participation in the process of interviewing, hiring, transfer, and dismissal of staff.

    • Providing supervision and evaluation of staff performance and monitoring of overtime, sick time, and vacation time of assigned staff.

    • Developing work schedules and attending to other administrative tasks.

Other Duties Will Include:

  • Other duties assigned, dependent on the needs of the program and the agency.

Training and Professional Development

  • Participate in all mandatory agency and program training.

SKILLS REQUIRED

Advanced Clinical Skills:

  • Advanced clinical skills to review completed case reports to ensure their accuracy and compliance with service standards.

  • Supervise clinical staff on how best to apply recommendations from standardized clinical assessments to develop treatment plans.

  • Evaluate the effectiveness of treatment plans and strive for continuous improvement.

  • An advanced level of skill in applying different models of intervention with children/youth and families.

  • Demonstrated experience in providing clinical supervision

Advanced Problem Solving and Decision Making Skills:

  • Make decisions within the scope of practice, policies, and procedures of the agency.

  • Ability to make decisions about the intake, treatment and discharge of clients.

  • Ability to make sound decisions under pressure and in crisis situations.

Enhanced Leadership Skills:

  • Skilled in coaching and mentoring of multidisciplinary team members.

  • Excellent leadership skills to direct and supervise all staff of the program.

  • Ability to align program vision and objectives with day-to-day collaborative team processes.

  • Motivate and influence all program staff to achieve program goals.

Enhanced Interpersonal Skills:

  • Develop rapport and relationships with all program staff.

  • Work collaboratively and cooperatively with internal and external parties.

  • Utilize effective conflict management strategies in navigating contentious issues.

Enhanced Written Skills:

  • Complete all documentation in an organized, logical, easily understood, concise manner, that is suitable to the audience.

  • Review and edit other’s written work.

Enhanced Oral Communication Skills:

  • Present information to various internal and external audiences in an organized, logical, easily understood, concise manner, that is suitable to the format and audience.

Enhanced Professionalism Skills:

  • Maintain the privacy and confidentiality of client and staff information.

  • Employ an ethical framework as prescribed by policy and procedures.

  • Represent the program and agency both internally and externally, reflecting agency values and core principles.

Enhanced Job Task Planning and Organization Skills:

  • Ensure the maintenance of required documentation for the management of the team as well as documentation for individual treatment plans.

  • Enhanced organizational and collaborative skills.

  • Coordinate and support team processes and schedules.

  • Ability to ensure all work assigned to the program staff gets completed accurately and within allocated time frames.

  • Ability to plan and develop policies, budgets, and services in accordance with the Centre’s needs.

EDUCATION AND TRAINING QUALIFICATION(S)

  • Master’s degree, or equivalent in Social Work, Psychotherapy, Psychology or other related regulated Health Professional Field.

  • Registration with an accrediting professional body is required (i.e. College of Social Workers and Social Service Workers, College of Psychologists of Ontario, or the College of Registered Psychotherapists of Ontario).

EXPERIENCE REQUIRED

  • Preferred - Minimum 5 years’ experience in the child and youth mental health or related field and clinical supervisory experience.

KNOWLEDGE REQUIRED

  • A superior understanding of multidisciplinary process.

WORKING CONDITIONS

This position is a permanent position.

Salary: $90,000

HOW TO APPLY

Using the form below, please submit a cover letter and resume outlining your demonstrated education, certification (if applicable), working and related volunteer experience and how you meet specific requirements for this position, and any additional considerations you deem appropriate.

Lynwood Charlton Centre is an equal opportunity employer. We benefit from diversity of lived experiences in the workplace and encourage applications from qualified candidates who reflect Hamilton’s diversity—including racialized, 2SLGBTQ+, Indigenous, and disabled communities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Lynwood Charlton Centre’s own policies, requests for accommodation will be considered throughout the hiring process.

We thank all applicants however, only those selected for interviews will be contacted.

Apply Now

All interested applicants, please use this form to provide your letter of interest including the job title, and an updated resume.

CLOSING DATE: July 10, 2026

If you have additional questions, please contact:

Sandy Gdyczynski, B.A., CHRL, Director, Human Resources

careers@lynwoodcharlton.ca
(905) 389-1361

526 Upper Paradise Road
Hamilton, ON L9C 5E3